Awesome, thanks Ryosuke!

Thanks for sharing, Arie!

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Hard agree! Media optimization improvements are overdue - they've been waiting on some infrastructure work. Right now, re-processing can be hit-or-miss depending on file size and API traffic. Those improvements are definitely in the pipeline!
-Dave

The fact that you couldn't cancel it during processing is a real limitation - once a post enters that queue, there's no way to pull it back. I'll flag this internally for improvement.

Let me know if the media issue makes sense given what you had attached, or if you're still seeing problems.
-Dave

Looking at the error logs, it points to an issue with a media or link attachment in the post. The most likely culprits are the file being too large, or a timeout while Buffer was trying to upload it to Bluesky. Removing or replacing the attachment and reposting should do the trick.

Hey! Thanks for flagging this, and sorry for the disruption to your feed. I had a look at what happened on our end. The post entered a processing state (which is why you saw that "going live soon" message and couldn't edit or delete it), but it ultimately failed before it reached Bluesky.

Thanks, Mike! I appreciate you taking the time to share this. I'll be sure to flag this to Andy and the team. - Ben

Thanks for confirming that! Our team is still looking into this. Hopefully, we'll have a fix for this soon. My apologies again for the trouble. - Ben

Hi there! Sorry about the error and confusion - your post saved successfully, but didn’t display correctly. Try refreshing the page, and it should appear in your queue. This is a known issue our team is working on. Hopefully, we'll have it fixed soon 🙏. -Ben

I'm so sorry for the trouble here! I looked at your failed posts, and it looks like Bluesky isn't allowing us to publish on your behalf. The error message indicates that Bluesky is requiring additional verification. Please check your email for a code and further instructions from them. - Ben

Thanks for sharing the additional information, Mike. I looked at your Buffer account; but, I couldn't see any error messages or failed posts in the queue anymore. If something similar happens again, could you please leave the post with the error message on the queue and give us another shout? - Octa

Hi again @foxmental! I sent the following reply on Threads: There aren't any known issues at the moment, we are fully operational (status.buffer.com). Are you having any issues using your Buffer account? If so, could you let me know what's happening? - Octavio

I'm sorry for the extra hassle! I couldn't find these screenshots. Did you share them here on BlueSky or via email? I found your account and looked at it; however, I couldn't find any error messages or failed posts. Could you let me know if you are still experiencing any issues? - Octavio

Apologies for the extra hassle! Would it be possible for you to share a screenshot of what you see to better understand what is going on? - Octavio

Thanks for the update, Mike. Apologies for the trouble. I'm glad to know the post did go out fine. Do you mind me asking if this error message has appeared with any other posts? - Octavio

Thanks for sharing that! I'll flag this for the team. We'll circle back once we have more information. - Ben

Would you happen to be using a VPN? If so, please switch it off to see if it helps. Could you also try uninstalling and reinstalling the mobile app? Let me know how it goes! - Ben

Thanks for confirming that! We flagged this with the team yesterday, and they're currently taking a closer look. Hopefully, we’ll have this resolved soon. - Ben

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Oh, that's definitely unexpected, I'm sorry! I've done a bit of testing here and I can't reproduce it - the URL stays in place. Would you mind sharing a screen recording of the steps you took to create a post like this? I'll get out apps team to check it out and get it fixed.
-Dave

Sorry to hear about the upload trouble! Is there an error that comes up at all? If this is on the web, could you give this a try after logging into Buffer in an Incognito window? Keen to help get this sorted!
-Dave

The best time to post is when 12 tonnes of your product goes missing

Hi there - I'm so sorry for the confusion! Do you remember what the error message said? Can you please let me know which post ran into this, or if it's happening with all posts? - Ben

Hi James, thanks for trying that, and I'm sorry this is persisting! Would you mind emailing us at hello@buffer.com from the email address you use in Buffer? We can take a deeper look! -Lexi

Hi James, I'm so sorry for the trouble here, and eager to help! If you click the "Retry now" button on the failed post, does it go through successfully? -Lexi

I'm sorry to hear that, James! Would you be up for sharing some details about the post via DM/chat so we can dig in and troubleshoot it? We're here to help :)
-Mau

You're very welcome! I'm glad Dee's answer was helpful 😊
-Mau

Great question! The ✨ icon suggests optimal posting times based on your own post history (when enough data exists) or Buffer's research on best engagement times by platform. No generative AI involved, purely data-driven recommendations! - Dee

Thanks for letting us know, Joanna, though I'm so sorry for the initial issue (and dupes!). -Lexi