Latest posts tagged with #zammad on Bluesky
New blog post: I found two authorization bypasses in Zammad's new AI text tools feature, two weeks after 7.0 shipped. Any agent could execute group-restricted tools and pull ticket data from other groups via a single API call.
moltenbit.net/posts/bypass...
#infosec #zammad #cybersecurity
"Zammad's AI features save us several hours per week."
Results like these are exactly why we developed AI features. Curious to see it in action? Join one of our upcoming AI live demos.
🇬🇧 https://zammad.com/en/resources/webinars
🇩🇪 https://zammad.com/de/ressourcen/webinare
#Zammad #AI
I'm looking for a community management tool I could #selfhosting
Our Club try to move from Mail to messanger as communication tool.
Our userbase use Whatsapp, #Threema, #Signal
The usage is not regulated and not all boardmembers use all tools or wish to do that.
Could someone recommens […]
The perfect blend of human expertise and AI efficiency 🤝
Zammad 7.0 is LIVE. 🚀 The helpdesk you know, now with the "Extra Brain" you’ve been waiting for.
Ready to take it for a spin?
👉 https://zammad.com/en/product/zammad-7-0
#AI #aiassistant #zammad
Long story short...
Unlocking the next level of Zammad 7.0 with AI Ticket Summary. Whether it's a team handover or a complex case, get the gist of any conversation in seconds. It's the ultimate 'TL;DR' for your helpdesk.
#Zammad #AI #Helpdesk #AIAssistant
Lifting the veil on Zammad 7.0: Part II 🎬
You’ve seen the AI agents handle the logistics. Now, watch the AI Writing Assistant turn rough notes into a professional reply in seconds.
The reveal continues—can you guess what’s next? 👀
#Zammad #LLM #AIGenerated #OpenSource
The rumors are true: Zammad 7.0 is on its way! 🚀
It’s the Zammad you love, now with an extra brain.
Sneak peek: AI Agents handle the “boring stuff” in tickets — auto-titling, smart routing, and instant categorization.
More AI-powered features coming soon 👀
#Zammad #AI #AIAgents
Screenshot der Anmeldemaske für unser neues Ticket-System
Wir haben unser Ticketsystem umgestellt und erneut. Das Projekt war schon lange in der Mache, jetzt ist es endlich aktiv. Seit letzter Woche läuft unter der gleichen URL eine nagelneue von uns gehostete #zammad Instanz. Einen Blog-Artikel dazu gibt es unter: blog.stueber.de/posts/setup-...
💡 How Munich is building better digital public services with Zammad
From real-time updates to secure uploads, every request becomes a transparent, trackable process.
📖 Learn how: https://zammad.com/en/blog/public-services-with-zammad
#GovTech #Zammad #SmartCity
Shadow AI is widespread but often unnoticed: Employees use tools like ChatGPT without approval. What seems efficient can risk data privacy, security & quality.
How IT can respond with clarity and control → https://zammad.com/en/blog/shadow-ai
#ShadowAI #ITSecurity #SupportTeams #Zammad
Zammad is evolving and setting a bold course for the future.
Product Owner Gerrit Daute shares insights on AI, openness beyond open source, and the responsibility that comes with innovation. Learn more: zammad.com/en/blog/ai-strategy-for-...
#Zammad #OpenSource #AI #Innovation
New Post: How to Install Zammad on AlmaLinux VPS
#almalinux #almalinux8 #certbot #elasticsearch #letsencrypt #zammad #Cloud #Guides #VPS
Find 5+ alternatives to FreshDesk Managing customer interactions and building communication workf...
https://blog.elest.io/find-5-alternatives-to-freshdesk/
#Chatwoot #Typebot #Zammad #FreeScout #Dittofeed
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