#CustomerExperience

1 hour ago

A 16:9 split graphic. On the left, colorful icons representing ideas, messages, and code flow into a metal funnel and come out as gray, lumpy sludge in a tray. On the right, a parody “AI Content Nutrition Facts” label lists “Engagement 200%,” “Truth 40%,” “Originality 15%,” and “Human Connection 5%,” with notes like “Artificially flavored” and “May contain misinformation.”

AI is not our friend. It was supposed to help. Instead, it’s degrading social media, content, software, customer experience, and trust.

www.conferencesthatwork.com/index.php/te...

#newpost #AI #Misinformation #enshittification #CustomerExperience #HiddenCosts

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Scott McKain

@scottmckain.bsky.social

2 hours ago

𝗧𝗿𝗲𝗮𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗹𝗶𝗸𝗲 𝗶𝗻𝗱𝗶𝘃𝗶𝗱𝘂𝗮𝗹𝘀, 𝗻𝗼𝘁 𝗻𝘂𝗺𝗯𝗲𝗿𝘀.

Because loyalty isn’t built by systems alone.
It’s built by people who care enough to make the experience matter.

#Leadership #CustomerExperience #BeyondDistinction

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Fortrea

@fortrea.bsky.social

5 hours ago

When you’re ready to connect, we make it simple.
You can now directly book a meeting with our sales team at a time that works for you. It’s quick, clear, and hassle-free.
Simply click, choose a slot, and connect.
👉 https://www.fortrea.com/contact
#ClinicalResearch #CustomerExperience #BookAMeeting

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Rule29

@rule29.bsky.social

6 hours ago

Most of the brands we’re working with right now are running into the same three challenges. Here’s what we’re seeing:

rule29.activehosted.com/index.php?ac...

#BrandStrategy #MarketingLeadership #BrandSystems
#CustomerExperience #BusinessGrowth

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Reflys

@reflys-official.bsky.social

8 hours ago

Smart Communication Made Simple with Reflys

Smart Communication Made Simple with Reflys

Faster Responses. Better Experience.
Customers expect quick replies on every platform.
Reflys keeps your team responsive without switching apps.

Deliver consistent experiences with Reflys

#reflys #chatautomation #customerexperience #leadgeneration

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deconspray

@deconspray.bsky.social

8 hours ago

How to Create a Restaurant Website with Accessibility in Mind Opening up your QSR website to a wider audience is key to driving more orders, and understanding how to create a restaurant website with accessibility in mind is where it all begins. A whopping 25…

Accessibility makes your restaurant website stronger for everyone and expands your audience. Focus on clear navigation readable menus and inclusive forms.

www.qsrmagazine.com/story/how-to...

#DigitalAccessibility #InclusiveDesign #RestaurantTech #WebDev #CustomerExperience #A11y

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Calilio

@calilioapp.bsky.social

9 hours ago

Now you can show a local or toll-free number when calling, boost your answer rates, and build instant trust with your customers without needing an upgrade.

More power. More value. Same plan.

Because better connections shouldn’t be limited.

#calilio #callerid #customerexperience #businessgrowth

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Chatboq- Live Chat Widget App

@chatboq.bsky.social

10 hours ago

📞 Calls or 💬 Chat?

What do you prefer, real talk or quick replies? 👇

#ThisOrThat #Chatbots #CustomerExperience #Chatboq

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Timothy Hughes

@timothyhughes.bsky.social

11 hours ago

What if "Data-Driven Marketers" became "Insight-Driven" instead — TLB Coaching & Events There’s a difference between ideas and insights that I’m not sure "Data-Driven Marketers" are taking into consideration on the daily. So, in today's article, I want to explore what it looks like for…

Data = Facts vs. Insights = Interpretations - which has more value? @TBorreson11 buff.ly/0d5r2LG #personalbranding #networking #community #digitaltransformation #digitalmarketing #digitalselling #socialselling #belonging #culture #businessintelligence #customerexperience

3 0 0 0

@ramdanav.bsky.social

15 hours ago

Future of B2C Digital Commerce: Trends, AI & Personalization

qksgroup.com/market-resea...

#B2CCommerce #eCommerce #DigitalCommerce #OnlineRetail #MarTech #CustomerExperience #OmnichannelRetail #AIinEcommerce #Personalization

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Oracle Tree - Digital Marketing Agency

@oracletree.bsky.social

21 hours ago

#DigitalMarketingAgency #SocialMediaManagement #YouKnowYourBusinessBest #MarketingStrategy #OracleTree #MarketingForSmallBusiness #BuildYourBusiness #MarketingAdvice #BusinessGrowth #DigitalMarketing #AIMarketing #MarketingAutomation #CustomerExperience #MarketingClarity #EthicalMarketing

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Adrian Segar

@segar.com

1 day ago

A 16:9 split graphic. On the left, colorful icons representing ideas, messages, and code flow into a metal funnel and come out as gray, lumpy sludge in a tray. On the right, a parody “AI Content Nutrition Facts” label lists “Engagement 200%,” “Truth 40%,” “Originality 15%,” and “Human Connection 5%,” with notes like “Artificially flavored” and “May contain misinformation.”

AI is not our friend. It was supposed to help. Instead, it’s degrading social media, content, software, customer experience, and trust.

www.conferencesthatwork.com/index.php/te...

#AI #Misinformation #enshittification #CustomerExperience #HiddenCosts

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Franchising.com

@franchisingcom.bsky.social

1 day ago

Expanding Your Franchise's Audience: How Multi-Generational Programming Can Unlock Growth Franchising.com - Franchise News, Insights & Opportunities

Expanding Your Franchise's Audience: How Multi-Generational Programming Can Unlock Growth
Read More: www.franchising.com/articles/20260407_expand...
#franchising #businessgrowth #brandstrategy #customerexperience

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@niel-flamm.bsky.social

1 day ago

Returned an iPad Mini to #Verizon—still being billed months later. Now I have to chase credits monthly. Process > people.

Full story: nielflamm.com/blog

#CustomerExperience #CX #DoBetter

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@humanfactorpodcast.bsky.social

1 day ago

How Do You and Your Organization Master the Art of Storytelling?

#transformation #lifestages #cxo #customerexperience #sharedexperience #heroes #villains #birth #death #narrative #businessstrategy #work

hubs.ly/Q049sL_p0

1 0 0 0

Kevin Novak

@kevinnovak.bsky.social

1 day ago

How Do You and Your Organization Master the Art of Storytelling?

#transformation #lifestages #cxo #customerexperience #sharedexperience #heroes #villains #birth #death #narrative #businessstrategy #work

hubs.ly/Q049sL_p0

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Measure What Matters Podcast

@measurewhatmatters.bsky.social

1 day ago

How Do You and Your Organization Master the Art of Storytelling?

#transformation #lifestages #cxo #customerexperience #sharedexperience #heroes #villains #birth #death #narrative #businessstrategy #work

hubs.ly/Q049sL_p0

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@20forty.bsky.social

1 day ago

How Do You and Your Organization Master the Art of Storytelling?

#transformation #lifestages #cxo #customerexperience #sharedexperience #heroes #villains #birth #death #narrative #businessstrategy #work

hubs.ly/Q049sL_p0

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Human Factor Method

@humanfactormethod.bsky.social

1 day ago

How Do You and Your Organization Master the Art of Storytelling?

#transformation #lifestages #cxo #customerexperience #sharedexperience #heroes #villains #birth #death #narrative #businessstrategy #work

hubs.ly/Q049sL_p0

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Timothy Hughes

@timothyhughes.bsky.social

1 day ago

Can marketing actually be a light in the dark? @TBorreson11 buff.ly/cbpCu5P #personalbranding #networking #community #digitaltransformation #digitalmarketing #digitalselling #socialselling #belonging #culture #customerexperience #businessintelligence

1 0 0 0

Boardroom Advisors

@boardroomadvisors.bsky.social

1 day ago

Struggling with customer onboarding? These 5 tips will help you create lasting relationships with your clients, ensuring satisfaction and loyalty. @CustomerThink #CustomerExperience #BusinessTips Struggling with customer onboarding? These 5 tips will help you create lasting relationships with your clients, ensuring satisfaction and loyalty. @CustomerThink #CustomerExperience #BusinessTips

Struggling with customer onboarding? These 5 tips will help you create lasting relationships with your clients, ensuring satisfaction and loyalty. @CustomerThink #CustomerExperience #BusinessTips

0 0 0 0

@ramdanav.bsky.social

1 day ago

B2B Customer Community Platforms (CCP): Complete Market Analysis for 2026

qksgroup.com/market-resea...

#CustomerCommunity #B2BMarketing #CustomerEngagement #CommunityPlatforms #MarTech #SPARKMatrix #CustomerExperience #CustomerSuccess #DigitalCommunities

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Timothy Hughes

@timothyhughes.bsky.social

1 day ago

Growth Marketing: A Starting Point — TLB Coaching & Events I consider Growth Marketing as marketing that contributes to business growth. And yet, SO much marketing doesn't contribute to anything; even a lot of so-called "growth marketing". So today, let’s…

How to build YOUR #growthmarketing program in 6 months @TBorreson11 buff.ly/HjmaBbR #personalbranding #networking #community #digitaltransformation #digitalmarketing #digitalselling #socialselling #belonging #culture #customerexperience #businessintelligence

1 0 0 0

Chatboq AI

@chatboq-ai.bsky.social

2 days ago

Fast responses are great.
Meaningful connections are better.

Use AI to scale—but lead with empathy.
That’s how trust is built. 🤝
🌐 chatboqai.com

#CustomerExperience #AItools #HumanCentered #Support #ChatboqAI

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Adrian Segar

@segar.com

2 days ago

A 16:9 split graphic. On the left, colorful icons representing ideas, messages, and code flow into a metal funnel and come out as gray, lumpy sludge in a tray. On the right, a parody “AI Content Nutrition Facts” label lists “Engagement 200%,” “Truth 40%,” “Originality 15%,” and “Human Connection 5%,” with notes like “Artificially flavored” and “May contain misinformation.”

AI is not our friend. It was supposed to help. Instead, it’s degrading social media, content, software, customer experience, and trust.

#newpost #AI #Misinformation #enshittification #CustomerExperience #HiddenCosts

www.conferencesthatwork.com/index.php/te...

0 0 0 0

Chatboq- Live Chat Widget App

@chatboq.bsky.social

2 days ago

⚠️ Chatbots save time but can frustrate users if overused.
Use a hybrid approach: bots for simple tasks, humans for real problems.

👉 Learn more: chatboq.com/blogs/risks-...

#Chatboq #Chatbots #CX #AutomationRisks #CustomerExperience

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@niel-flamm.bsky.social

2 days ago

NielFlamm.com - The Blog | Discover Insights – Join Now — NielFlamm.com Explore Niel Flamm's engaging blog covering satire, social media insights, and commentary on digital culture. Stay informed and join the conversation.

“Bye for now” isn’t the issue—it’s a symptom.

We’re hiring for process, not active listening.
Scripts > understanding = broken CX.

More thoughts (and solutions): nielflamm.com/blog

#CustomerExperience #BPO #CX #Leadership #ContactCenter

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Calilio

@calilioapp.bsky.social

3 days ago

What’s your communication system really costing you?
Not just money but missed opportunities, slow responses, and limited flexibility.

Modern businesses need smarter ways to stay connected and stay ahead.

#calilio #businessgrowth #techforbusiness #customerexperience